This CNN article provides Debra Fine’s top tips for conducting everyday conversation. Her book The Fine Art of Small Talk is worth having in your library too. As a former engineer herself, she provides pragmatic how-to’s for this necessary skill. The article opens with this startling statistic:
“A study at the Stanford University School of Business tracked MBAs 10 years after they graduated. The result? Grade point averages had no bearing on their success — but their ability to converse with others did.”
Read more here…