The Importance of Small Talk

This CNN article provides Debra Fine’s top tips for conducting everyday conversation.  Her book The Fine Art of Small Talk is worth having in your library too. As a former engineer herself, she provides pragmatic how-to’s for this necessary skill.  The article opens with this startling statistic:

“A study at the Stanford University School of Business tracked MBAs 10 years after they graduated. The result? Grade point averages had no bearing on their success — but their ability to converse with others did.”

Read more here…